Generative AI tools are easily accessible. Chances are colleagues already use them to write texts or summarize information. A ban rarely works; clear agreements do.
Six agreements to start with
- Don't enter confidential or personal data into tools not approved for that purpose.
- Always check facts, figures and sources yourself; AI can make convincing-sounding mistakes.
- Be open with colleagues and customers when AI played a substantial role in a result.
- Don't use AI as the sole basis for decisions about people, such as applicants or customers.
- Record which tools are approved and for which purposes.
- Appoint a point of contact for questions and doubtful cases.
Make it practical
Keep the agreements short and concrete, and give examples of what is and isn't allowed. A one-page guideline that everyone reads is more valuable than an extensive document nobody opens.
Good AI agreements don't restrict; they give employees the confidence to use new tools wisely.
Evaluate regularly
AI tools change quickly. Schedule a regular moment to evaluate and update the agreements based on practical experience.
